Work Experiences

I am a reliable and teachable virtual assistant. Top notch in problem solving and empathetic email and customer support and detail oriented.

Helpdesk Administrator

Helpdesk

Responsible for answering and managing calls abd emails, allocate appropriate engineers or subcontractors, updating crm, orgainzed records tasks and activities and other administrative responsibilities assigned.

Skills and Deliverables:

Follow-up Strategies, Google Mapping, Appointment Setting, Client/Resident Support, Email Management, Engineer Coordination, Calendar Setting, Purchasing Order

B2B Appointment Setter

Setter Agent

Responsible for the initial outreach and qualification of leads. Scheduling appointments, securing a meeting, warm calling and email outreach.

Skills and Deliverables:

Follow-up Strategies, Product Knowledge, Appointment Setting, Warm Call, Email Outreach, Call Outreach, Calendar Setting

Delegate Acquisitor

Lead Generator

Lead prospecting, identifying and contacting delegate through call outreach, WhatsApp outreach. Email campaigns, and LinkedIn to connect with C-level IT professionals, Send out invitations and acquire delegate for networking events and roundtable luncheon.

Skills and Deliverables:

B2B Lead Gen, Prospect Research, List Building, Cold Call, Email Outreach, Call Outreach

Market Research Interviewer

Responder Agent

Conduct a phone call for national public research survey in different states. We use Workday as dialer.

Skills and Deliverables:

Outbound Cold Call, Research Interviews, Survey Data Analysis, Lead Qualification

Medicare Qualifying Agent

Qualifier Agent

Qualify consumers to new medicare plan, advantage cards, and other ancillary insurance products. We use Vicidial as Dialer.

Skills and Deliverables:

Outbound Cold Call, Sales Call, Outbound Sales, Lead Qualification

2D & 3D Data Annotation

Data Analyst/ Labeler

Assigning relevant tags or categories to data points based on predefined criteria, Utilizing software platforms designed for data annotation, including bounding box drawing, polygon segmentation, and point annotation tools, and Completing annotation tasks within specified timeframes while maintaining high quality standards.

Skills and Deliverables:

Data Analysis, Image Annotation, 3D Model, 2D Illustration

Tools